Sep 18, 2021  
2017-2018 Argosy University Academic Catalog—Graduate Programs | Volume 8, Issue 1 
    
2017-2018 Argosy University Academic Catalog—Graduate Programs | Volume 8, Issue 1

L7900 - Conflict Management

3 credit hour(s)
This course provides participants with the theory and best practices for understanding and managing conflict and their appropriate resolution. Students examine different contexts of interpersonal, team, and organizational conflicts and use methods for diagnosing the extent and severity of substantive and emotional differences. The relationships among conflict, communication, and trust breaking are discussed, as are the impacts of personal styles and values on conflict management. Trade-offs and risk analysis are considered in the mediation/resolution process.
Prerequisite(s): none
Corequisite(s): none
Recommended: none